High-end jewellery has always thrived on exclusivity. The appeal lies not
just in the design but in the boutique experience—personalized
attention, curated storytelling, and the aura of stepping into a space that
feels aspirational. By moving online, some argue that the brand risks diluting
this very essence of luxury.
On the flip side, India’s luxury consumers are evolving. The pandemic
accelerated comfort with online luxury purchases, and younger, affluent buyers
now expect convenience without compromising authenticity. Platforms like Tata
CLiQ Luxury promise secure, premium experiences—but can they replicate the same
intimacy as a flagship store?
Sabyasachi’s gamble reflects a global trend: luxury brands embracing
e-commerce to widen their reach. Yet, success will depend on whether buyers
view digital jewellery shopping as an extension of prestige—or a compromise in
exclusivity.